Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • In the Web Site Control Panel you’ll find a comprehensive Help section offering a myriad of instructional articles and frequently asked questions. They are compiled by our support team of skillful techs. Simply type in your question and our clever software will offer you the most appropriate answer.

  • Top quality support service
  • How–To Video Clips

  • If you’d rather see how a task is fulfilled or how a problem is taken care of, rather than just reading about it, examine our selection of step–by–step video tutorials. They address a variety of different topics and will help you quickly understand how to work with our Web Site Control Panel.

  • Intuitive help center
  • A 1–Hour Response Guarantee

  • We back up all semi–dedicated servers with a 24/7 tech support service and a 1–hour response time guarantee. Our experienced support engineers will be online 24x7 to reply to your enquiries and to sort out any problem that you might face. Simply submit a support request from the Help Center and we will respond without any delay at all.