There are a lot of website hosting providers out there, but the majority of them are resellers that have limited resources, particularly when it comes to support. A way to distinguish them is the option to contact the company over the phone. The level of support that you can receive through this particular channel of communication will vary based on the provider - several of them provide expert telephone support, many others offer general and customer support only as some issues are more time-consuming and it is easier to be resolved with a support ticket, especially when the issue needs to be escalated. Nonetheless, it's good to find that you can get in touch with your hosting provider since there are a lot of small matters which can be resolved effortlessly and in a timely manner through a telephone call, not mentioning that you'll be able to get additional information regarding the services before you become a customer.

Phone Support in Website Hosting

Since we have live phone support 14 hrs per day, you will be able to get in touch with us and talk to one of our customer support representatives to learn more about all Linux website hosting that we supply and ensure that our servers match the system requirements for your web sites prior to purchasing anything. For your convenience, we now have phone numbers on 3 continents and you are able to call the one closer to you - in the U.S.A., Great Britain or Australia. In case you are already an existing customer, you'll be able to call about general and billing matters, or even about some technical ones. If the trouble is strictly technical or it can take more time to handle, you'll have to employ our ticketing system, that will enable both you and our technical support crew to track the details given by both sides.

Phone Support in Semi-dedicated Hosting

Any time you want more info for the Linux semi-dedicated hosting that we offer, you will be able to call any of the three support phone lines that we have worldwide - in the United States of America, Great Britain and Australia. Thus, you're able to check in advance whether our services are appropriate for your sites. If you're already our client and you have a semi-dedicated account, you are able to get in touch with us on the phone for fourteen hours a day about any billing or general matters. For entirely technical issues you'll need to employ our ticketing system and get in touch with our technical support because someproblems just need more time to be solved, but we will assist you on the phone with various minor technical issues as well, saving you time and efforts.