A live chat is a real-time method of communication between a hosting company's support crew and its clients. It is an efficient way to receive some information about the hosting services or get some problem resolved as you're talking to a live representative. The benefits of using a real-time chat service instead of calling or opening a ticket are the smaller possibility of mistakes any time you exchange info such as usernames or domain names, the quicker response time since the communication is real-time as well as the fact that you do not have to stay on the chat constantly - you'll be able to do something else entirely while the agent investigates the issue involved. What's more, you'll be able to connect with a live chat room from any computer that is connected to the web, avoiding the phone costs that you will have to pay if you are calling to a different country.

Live Chat Support in Website Hosting

We provide a live chat assistance service for all Linux website hosting that we offer and we can help you with almost everything in real time. If you do not have an account with us yet, we will provide you with more details about the packages to help you to select the most appropriate plan. If you are an active client, we will be able to assist you with any general or billing issue in addition to with lots of common technical troubles, for instance an e-mail address setup in a desktop email client. When you are unable to phone us for whatever reason or you're in a country where we don't have a local phone number, the live chat is the best choice to get in touch with us. Needless to say, some troubles need additional time to investigate and test, which means that you'll need to open a support ticket to our technicians, still, we're able to save you time and help you with lots of problems on the chat.

Live Chat Support in Semi-dedicated Hosting

We provide you with live chat support as a part of our services, so that when you have any questions about our Linux semi-dedicated hosting, you will be able to talk with our customer care team whenever you need no matter if you have already acquired an account or not. Generally, the chat service is for billing, pre-sales and general questions and issues, but we're able to assist you with many technical questions as well. We will help you pick the optimal plan for your websites if you don't have an account yet, we can respond to any kind of billing questions or issues you may have or we can assist you with installing your new email address on your PC or smartphone - all this will be done promptly because our live chat service is accessible all the time, every day. Any time you need support, you are able to chat with an agent and save a lot of time.