Installation and Troubleshooting in VPS
The upgrade is available with all virtual private server plans which we offer and you are able to add it either during the signup or anytime later via your billing CP. It includes sixty minutes of custom work on your server, so our admins will be able to assist you with software installation or setup. They'll furthermore troubleshoot any piece of software you have already installed in case it does not work properly, so you will not need to waste time to figure out what's wrong since they can assist you in a very quick and skilled manner. Since this is a one-time upgrade, you'll be able to get it just when you need it and if a certain task takes a shorter period, the rest of the minutes shall be available for the future and won't be reset in the end of the month. This upgrade is beneficial in case you are unable to do something yourself or when you have our Managed Services upgrade, but the half an hour of custom work it features aren't enough for a particular task.
Installation and Troubleshooting in Dedicated Hosting
You could add the upgrade to any of the dedicated servers hosting packages that we offer at any time that you need it. In case you need any custom work from our admins as soon as your server is prepared, you can get the upgrade during the server signup procedure, or when you need something to be carried out afterwards, you could add the upgrade from your billing CP. The Installation & Troubleshooting service offers one hour of work from our admins on your hosting server, so if you encounter any problems to install a third-party piece of software or some application gives errors and doesn't work the way it ought to, our experts can aid you in a very timely manner. If a task takes less than one hour, the rest of the time shall be available for future tasks and you shall be able to see it in the billing area. This upgrade is perfect in the event that you do not have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the 30 min custom work it provides.